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Continuous Improvement & QA Manager

As a leading national provider of QA solutions to high-value segments of the software development and SaaS industries, we are great at delivering, testing, automating and maintaining technologically advanced systems and products for our customers. You will ultimately be responsible for leading and managing continuous improvement initiatives across our business unit and ongoing projects at our clients. We absolutely love someone with a lean and personal coaching approach to QA leadership, enabling the development and success of lean processes over time. Ultimately a passionate people person who interacts with business and management at all levels, gets buy-in and with a natural approachability; someone people will see as an inspirer and reliable trainer with a broad background. Someone who talks business but can also understand the daily struggles of software developers and IT teams.

What you will do:

  • First, you will get to know our client’s business inside and out, gaining a deep understanding of their products and processes. With your knowledge of organizational behavior and software engineering, you understand what we do and how we do it, leading to short-, medium- and long-term continuous improvement paths that you manage E2E.
  • We would like you to be confident and challenge organizational leaders to create an action-oriented culture of continuous improvement and accountability. This allows us to improve OKRs, including business growth, productivity, resource utilization, QA and software delivery strategy.
  • You will work closely with leadership and management to accelerate customer satisfaction, overall collaboration, ICT quality and financial savings.
  • Your role is responsible for the leadership and development of programs that educate your direct employees (internal and customer side) on lean concepts that lead to the identification, development and implementation of improvements. Typical improvement activities will lead to better quality, software delivery, shorter time-to-market and cost savings.
  • You will lead, direct and facilitate ongoing lean improvement processes using techniques such as A3, Kaizen, 5S, Kanban, Scrum, Pacing Boards, Gemba, etc.
  • You provide lean improvement orientation and on-the-job training for teammates (internal and client side) and ensure responsibilities are defined and understood while overseeing multiple lean projects for various clients in Belgium and (occasionally) the Netherlands.
  • Your passion for quality enables you to teach and actively coach others to lead improvement efforts, including training on effective tools for successful (agile) project leadership.
  • Report on improvement activities and establish metrics to monitor gains/savings against established goals and targets. You will also develop and maintain annual value stream mapping efforts, improvement funnels and calendars.

What you have:

  • Full working knowledge of Lean Concepts with demonstrated success, with ideally 5+ years of Continuous Improvement and Lean Software Delivery, but we love diversity here at Azenium, so if you think you have what it takes, don’t hesitate to apply!
  • Lean Six Sigma experience is a plus
  • Proven analysis and presentation skills, including use of common tools such as Miro, Padlet, Jira, Celonis, Databox, HubSpot, Word, Excel and PowerPoint.
  • Minimum 5 years IT/Software experience preferred, you must have a good understanding of how modern software projects are done. (Agile Teams, SaaS, Cloud, CI/CD, DevOps, Product Management, Product Ownership, etc.).
  • We are looking for fluent Dutch and English, French is a plus.

What we offer:

  • You will be part of a fast-growing and dynamic company that is open to your input and ideas
  • You will receive a competitive salary and a complete benefits package (company car, fuel card, laptop, cell phone, insurance, Cronos Care benefits, etc.).
  • You will work in a no-nonsense environment with direct access to management and you will become part of the renowned Cronos Group (Yes, we are part of the Cronos Group).
  • You will have ample opportunity to participate in internal and external trainings, seminars, knowledge sharing events, meetups and conferences
  • Depending on your motivation, ambitions and achievements, we can offer you numerous interesting career opportunities. Did we mention that it’s OK to think out of the box?
  • You will be personally mentored by our Managing Partners with extensive experience.
  • You will have the opportunity to advance to a senior level management consultant and join our board of decision makers.

“Our employees should have the opportunity to do what they love. We give you the chance to develop your skills and we offer you new challenges. We want to make sure you stay up to date with the latest developments in your field so you can apply them to your work.”

Interested?

Is your interest piqued? Then send your contact information and resume to Stephanie Loyens at Stephanie.Loyens@m2q.be and they will take it right away!

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